Terms & Conditions
We are delighted to serve you all.
Please note the following important things:
- No delivery times are guaranteed.
- We reserve the right to change delivery dates in events where items are out of stock.
- Orders must be placed from the right shop- we don’t ship frozen, cupcakes, or cakes outside London.
- Order cutoff time is 5pm. After 5pm will be processed the following day.
Inner London Deliveries: 10am-2pm (next day dispatch and delivery, example- order Monday dispatch and delivery Tuesday)
Outside London Deliveries: delivery upto 5pm (next day dispatch and following day delivery, example-order Mon dispatch Tue delivery Wed)
- We only deliver outside London Mon-Thu for arrival Tue-Fri.
- Inner London delivery service is same day.
- Outside London delivery service is next day.
- Orders can only be dispatched after full order payment.
Offers and Discounts
- All offers cannot be used with items already on sale.
Returns and Order Issues:
In case you have any issues with your orders, you must preserve the items and resend back to 169 Battersea High Street SW11 3JS for a full assessment.
- If assessment shows there was any issue we will offer you a replacement for any affected items or a full refund
- Product return is mandatory for any returns or refunds.
- Please ensure you’ve entered the correct information on your order, incorrect information may incur processing delays.
- If you provide wrong information your order maybe delayed or cancelled.
- We reserve the right to change the price, type, product, size, and composition of any of our products without notice.
- All pastry orders receive handling documents for storage and enjoying them at their best.